Delivery can be made to any address as long as the address where your payment card is registered is also present in your order. All deliveries must be signed for (except for mailed items that are small enough to fit in your mailbox). Please ensure you keep the receipt attached to your goods.
While every reasonable effort shall be made to meet any delivery date, topshop.ae will not be liable for any losses, costs, damages or expenses incurred directly or indirectly by the customer or any other person or startup for any failure to meet any delivery date. estimated.
Standard delivery
All orders placed through Standard Delivery will arrive within 10-30 business days. We do not deliver or dispatch on weekends or public holidays. Any orders placed after 2pm on Friday and over the weekend will be dispatched on Monday (excluding public holidays).
topshop.ae will choose the most suitable transportation company for your goods. This means that your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.
Coercive force
topshop.ae shall have no liability to you for any failure to deliver goods ordered by you or any delay in doing so or for any damage or defect to goods delivered resulting from any event or circumstance beyond its reasonable control.
yields
If you need to return a product purchased from topshop.ae, you have 30 business days to do so. Returned merchandise must be in re-salable condition and any merchandise or accessories accompanying the returned product must also be returned to us.
Merchandise must also be returned with its original box, packaging and accessories.
If the return is due to missing or defective parts, we will offer you a full refund or replacement provided we are aware of this within 10 business days.
Any refund resulting from an error or other defect, will include a refund of applicable delivery charges.
If you would like to return your product, please contact our sales team:
service@topshop.ae
This return policy does not affect your statutory rights.
Cancel orders
You may cancel your order before shipping with no cost incurred and full credit to your account if funds have already been taken. Contact us at service@topshop.ae